PRIVACY POLICY

1. Information We Collect

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When you use our website or enroll in a course, we may collect:

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• Personal Information: Name, email address, phone number, billing information, certification/licensure details.

• Usage Data: IP address, browser type, pages visited, time spent on site, and other analytical data.

• Course Participation Data: Attendance records, completion status, test results, and continuing education credits.

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2. How We Use Your Information

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We use the information we collect to:

• Process registrations, payments, and certificates of completion.

• Communicate course updates, reminders, and customer support.

• Track continuing education requirements and course completion.

• Improve our website, course offerings, and user experience.

• Comply with accreditation or regulatory requirements.

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We do not sell or rent your personal information to third parties.

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3. Sharing of Information

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Your information may be shared only when necessary to:

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• Process payments through secure third-party payment providers.

• Report course completion to accrediting bodies (such as NREMT or state EMS agencies).

• Comply with legal obligations or protect the safety and security of our users.

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4. Data Security

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We take reasonable measures to protect your personal information through encryption, secure servers, and limited access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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5. Cookies & Tracking Technologies

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Our website may use cookies or similar technologies to improve functionality and analyze usage. You may choose to disable cookies in your browser, but some features may not function properly.

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6. Your Rights & Choices

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You have the right to:

• Request access to your personal information.

• Request corrections or updates to your data.

• Opt out of non-essential communications.

• Request deletion of your data, subject to recordkeeping requirements.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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8. Updates to This Policy

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We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

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9. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact us at:

📧 courses@virtualemsrefresher.com
📞 [Insert Phone Number]